Design Head
Company Description - At Bluestream we believe in the power of Enhancing Urban Environments. Every product we design and manufacture is destined to make the human environment better. We live, breathe and spread our values - Change, Empathy, Integrity, Empowerment and Growth. You will feel these the moment you walk into our office. Our brand promises are quality at the highest level, on time delivery and bespoke solutions. This is what makes us a strongly favored partner of leading institutional clients in the region including Dubai Municipality, Emaar, Nakheel, Neom, MAF Retail and more. Everything we offer is designed and manufactured inhouse at our premises in National Industries Park, near DWC Airport, Jebel Ali. We work in 5 main verticals - Waste management systems, Street Furniture Elements, Architectural Design Elements, Play Systems, Nord Automated Waste Collection System. We work with 6 main types of materials: steel, stainless steel, granite, GRP, timber, aluminum. For sustainability projects we focus on aluminum (100% recyclable) + Bamboo and Coconut Timber as raw materials.
We are a 25-year-old firm with up to 100 employees (remote and on site). We
practice SCRUM, have a pan org learning program, use Topgrading methodology for
hiring, quarterly offsites and several best practices in org design and
culture. If you are looking for a fast paced, startup culture with a focus on
growth and impact, give us a shot.
Key Criteria/Requirements -
•
6+ years progressively greater
responsibilities and success in the field of design/architecture (B.Des/M.Des)
•
Metrics driven designer mind with
eye for creativity
•
Consistently high performer;
manager ratings Very Good or preferably Excellent
•
Experience with startup/ growth
company with ability to thrive in matrix environments & adept at building
relationships with different stakeholders
OBJECTIVES |
METRICS |
Design
Process |
Articulate
and implement end to end Design Process |
Design
Compliance |
Ensure
95% compliance on the design process across all org teams |
On
time delivery |
Ensure
that the on-time delivery requests are maintained at 85% and above |
New
Products and verticals |
Rate of new product addition
>15 per month Rate
of new vertical addition >1 per quarter |
Close ratio
|
Close ratio for (Design jobs /sales order from design jobs) for
Q3 + Q4 to be > 60% |
Lead
design team to best practice |
ENPS
(net promoter score) to be 8 and above for the design team |
Customer
satisfaction survey |
Achieve customer satisfaction rating on the
design proposal (NPS) to be 8 and above (out of 10) |
Customer
satisfaction survey (internal teams) |
Customer satisfaction rating to be greater
than 4 (out of 5) |
Product failure
rate |
Product failure rate to be less than 3% |
Reworks
less than 5% should have more than 3 revisions |
>95%
with a max of 3 revisions |
Design
events |
Participate
in at least 5 design competitions per year Win at least 1 design
competition per year |
Discovery
session |
Min
of 3 discovery session with clients per week |
Manufacturing
process know how |
Acquire
in-depth knowledge of manufacturing process to the satisfaction of Operations
Director - 9/10 rating |
Work
closely with CEO for NPD (new product development) tasks focused on new
materials, sustainable materials, new production processes |
NPD
– at least 1 truly out of the box thinking per quarter as per L1 |
|
|
· Goal
Setting |
|
· Creativity |
· Empowerment |
· Integrity |
· Performance
Management |
· Resourcefulness
/ Initiative |
· Energy/Drive |
· Customer
Focus |
· Enthusiasm/Passion |
· Communications
– Oral/Written |
· Tenacity |